Teaching and Learning Support
We provide specialized assistance for faculty managing online and hybrid courses. Our experts offer guidance on Canvas, Zoom, and Panopto to ensure a seamless instructional experience. To schedule an in-depth consultation or request immediate help, please join the Zoom Helpdesk or email van.evita@wsu.edu.
Systems and Security
This team manages the core infrastructure that powers our campus. Their work ensures a stable and secure environment for research and education.
- Network & Phone: Maintaining reliable internet and telephone connectivity.
- Data & Servers: Managing the data center and administrative server applications.
- Information Security: Implementing risk management and data protection policies.
Tech Services
Tech Services acts as the front-line contact for the campus community, resolving daily technical issues and supporting learning spaces.
- Classroom Technology: Design and support for multimedia learning spaces and campus events.
- Computer Lab Support: Maintenance of the VMMC 101 open lab and five classroom labs.
- Accessible Technology: Ensuring tools are usable for individuals of all abilities.
- Purchasing & Inventory: Coordinating hardware quotes and lifecycle replacements.
Specialized Support
Explore student-led expertise and self-service tools designed to streamline your technical experience at WSU Vancouver. These specialized resources offer flexible support options, whether you need peer-to-peer troubleshooting or detailed documentation for independent problem-solving.
Students Helping Students
Get peer-to-peer assistance from a student-led program providing free troubleshooting, software training, and limited hardware support.
Knowledgebase & Self-Help
Your one-stop, self-help resource for technical documentation and troubleshooting guides.
Tech News and Alerts
Digital Accessibility Training – Spring 2026
Become prepared to pass the digital accessibility test and to make your course and other materials accessible for all. This is a federal mandate and all online materials (including videos, audio, and written materials) must be made accessible by April 24, 2026. This workshop, taught by Jessica McKee, will be hands-on, and offered throughout the semester at different times. You may take the workshop multiple times, if you wish.
Visit the Digital Accessibility Training sign-up page for more information and to register for training!
Zoom Phone Coming to WSU Vancouver in Fall 2024
It is exciting to announce that WSU Vancouver, along with other WSU campuses, has begun the transition to Zoom Phone.
Throughout the semester, Vancouver IT is transitioning work groups and departments from the outdated Cisco phones which have served our campus for 15 years. This upgrade provides us with a more feature-rich, equitable, seamless, economical, and efficient way to communicate.
Here are a few things to start getting excited about!