Scenic long-distance view of Mount Hood visible from a WSU Vancouver campus pathway overlook
WSU Vancouver

Cougar Center

Your First Stop for Student Services

The Cougar Center is the front door to WSU Vancouver and a welcoming first stop for students, supporters, and campus visitors. Whether you are visiting campus for the first time, starting a new semester, or have questions about university services, the Cougar Center is a central point of contact and connection for the campus community.

Throughout your time at WSU Vancouver you can turn to the Cougar Center to navigate important services and processes, and find the right resources when you need them.

An interior view of a customer service desk or reception area inside a WSU Vancouver building

How the Cougar Center Can Help

  • Finding your way around campus, including visitor parking and where to park for appointments
  • Paying tuition and fees, and managing your student account
  • Getting a CougarCard, Nursing Badge, or C-TRAN bus pass
  • Finding the right campus office or resource to answer your questions

Questions?

Phone: 360-546-9788
Location: The Cougar Center is located in the upper level of the Student Services Center.

Cougar Center Hours

  • Monday8:00am – 5:00pm
  • Tuesday8:00am – 5:00pm
  • Wednesday8:00am – 5:00pm
  • Thursday8:00am – 5:00pm
  • Friday8:00am – 5:00pm

Online Services

Many Cougar Center services are available online. If you need help completing one of these tasks, the Cougar Center team is here to help.

Paying Tuition and Managing Your Student Account

The Cougar Center cashier’s desk can help with tuition payments, course fees, library fines, and other student account transactions.

Payments can be made:

  • Online by electronic check at no additional cost
  • Online by credit card (a 2.95% convenience fee applies)

The cashier’s desk also processes transcript payments, Cougar Cash deposits and Nursing Badge payments.

A cashier scanning a card at a point-of-sale register terminal inside a campus store

Get your CougarCard

Your CougarCard is your official WSU Vancouver identification card and provides access to campus services, resources, and facilities.

To request your CougarCard:

  1. Upload a passport-style photo
  2. Upload a valid government-issued photo ID for verification
  3. Allow up to one week for processing

Same-day pickup is not available. You’ll receive an email when your CougarCard is ready to be picked up at the Cougar Center.

Faculty and staff who need a CougarCard should contact the Cougar Center to discuss pickup.

Get a free C-TRAN bus pass

WSU Vancouver students are eligible for a free Education Opportunity Pass, which provides a HOP card for C-TRAN transportation access.

The pass provides:

  • Free and unlimited rides on local C-TRAN routes within Clark County
  • On-demand rides through The Current, C-TRAN’s rideshare service

The pass does not include regional or express C-TRAN routes or TriMet service.

To request a bus pass, email the Cougar Center after submitting your CougarCard photo. The same photo will be used for your bus pass. You’ll receive an email when your pass is ready for pickup.

A red WSU Vancouver campus shuttle bus parked at an outdoor transit stop